1. Promoter

The promoter of the Bropanda Giveaway (the “Promotion”) is Cloud Telecommunications (S) Pte. Ltd, with its registered address at 96 Robinson Rd, #17-01 SIF Building, Singapore 068899 (the “Promoter”, “Bropanda”, “we”, “us” or “our”).

Campaign enquiries may be sent to arthurchai@cloudtelecom.sg.

This Bropanda Giveaway is a fully public, free-to-enter promotional giveaway. No purchase, payment, wager, stake or financial contribution is required to participate or win.

2. Giveaway Structure

The Giveaway consists of two stages:

• Stage 1 – Travel Gifts Giveaway: runs from 25 September 2026 at 00:00 (GMT+8) until 25 October 2026 at 23:59 (GMT+8).

• Stage 2 – Mystery Gift / Grand Finale Giveaway: runs from 15 October 2026 at 00:00 (GMT+8) until 25 October 2026 at 23:59 (GMT+8).

The Stage 2 Mystery Gift will be revealed during the Stage 2 campaign period. The intended Mystery Gift is one (1) iPhone 18 Pro Max, subject to official availability and the final campaign announcement.

3. Eligibility

The Giveaway is open worldwide, except where prohibited or restricted by applicable law.

To participate, an Entrant must:

• are at least 18 years old if participating from Singapore, and otherwise have reached the local age of majority required in their place of residence;

• have access to a compatible mobile device and internet connection;

• be legally permitted to participate in promotional prize draws in their place of residence; and

• comply with these Terms and Conditions and all applicable laws and regulations.

Employees, directors, officers, agents and contractors of the Promoter, its affiliates and suppliers directly involved in the Promotion, and members of their immediate household where prohibited by law, are not eligible to participate.

4. Free Entry — No Purchase Necessary

No purchase is necessary to enter or win. Purchasing a Bropanda eSIM, purchasing data, adding credit, or making any other payment does not increase an Entrant’s chance of winning.

The Bropanda App required for participation is free to download. Standard internet, mobile data or device charges imposed by an Entrant’s own service provider may apply.

5. How to Enter

To enter the applicable giveaway stage, an Entrant must complete the following steps during that stage’s Giveaway Period:

• Download the official Bropanda App from an authorised app store.

• Open the Bropanda App and locate the official Giveaway entry form.

• Complete and submit the required Giveaway form accurately and in full.

• Agree to these Terms and Conditions and the applicable privacy notice where requested.

Unless otherwise stated in an official Bropanda campaign announcement, each eligible person may submit one (1) entry per giveaway stage.

Social media follows, likes, comments, shares or tags may be encouraged for promotional engagement, but are not mandatory entry requirements unless expressly stated in the official campaign instructions.

6. Entry Restrictions

Multiple accounts, duplicate forms, automated entries, scripts, bots, mass-entry services, fake identities, misleading information or any attempt to manipulate the entry process are prohibited and may result in disqualification.

Bropanda may use reasonable technical and administrative checks to detect duplicate, fraudulent or invalid entries.

7. Stage 1 – Travel Gifts

Stage 1 includes the following prize pool:

The total approximate Stage 1 Travel Gifts prize pool value is USD 2,600. The Stage 2 Mystery Gift is separate and is not included in this amount.

Stage 1 prizes will be allocated by random draw among valid eligible entries. Unless otherwise announced, each Stage 1 winner will receive one (1) prize.

8. Stage 2 – Mystery Gift / Grand Finale

The Stage 2 prize will initially be promoted as a Mystery Gift and will be revealed during the Stage 2 campaign period through Bropanda’s official channels.

The intended Mystery Gift is one (1) iPhone 18 Pro Max. Final storage capacity, colour and exact configuration will be determined by Bropanda based on official product availability.

If the announced model is unavailable, delayed, discontinued, restricted from delivery to the winner’s location, or cannot reasonably be supplied, Bropanda may substitute it with another device or prize of equal or greater retail value where permitted by law.

Apple Inc. is not a sponsor, administrator or endorser of this Promotion unless expressly stated otherwise.

9. Prize Conditions

• Prizes are non-transferable and may not be exchanged for cash unless Bropanda expressly agrees or applicable law requires otherwise.

• Images of prizes used in promotional materials are for illustration only. Actual colour, packaging, model or specifications may vary.

• Any accessories, subscriptions, mobile plans, insurance, warranties or other items not expressly stated as included are excluded.

• Any taxes, duties, import fees or charges arising from receipt or use of a prize are the winner’s responsibility unless applicable law requires otherwise.

• Bropanda is not responsible for a winner’s inability to use a prize because of local compatibility, network, regulatory or technical requirements.

10. Winner Selection

Winners will be selected at random from all valid and eligible entries received during the applicable Giveaway Period.

The draw is scheduled to take place on 26 October 2026.

The random selection may be conducted using a computerised random selection method or another fair random process determined by Bropanda. Bropanda may retain internal records of the draw and winner validation process.

The odds of winning depend on the total number of valid eligible entries received.

11. Winner Notification and Response

Potential winners will be contacted using the contact details provided in the official Giveaway form and/or through an official Bropanda account.

A potential winner must respond within seventy-two (72) hours of the first notification. If the potential winner does not respond within this period, Bropanda may disqualify that person and select an alternate winner.

Bropanda will never require a winner to pay a fee, purchase a product, provide a password, share an OTP/security code, or transfer money in order to receive a prize.

12. Winner Verification

Before confirming a winner, Bropanda may request reasonable information necessary to verify eligibility, identity, age, place of residence and delivery details.

A potential winner may be disqualified if they:

• fail to respond within 72 hours;

• cannot provide reasonable proof of eligibility;

• submitted false, incomplete or misleading information;

• violated these Terms and Conditions;

• used fraudulent, automated or manipulated entry methods; or

• cannot lawfully receive the prize.

13. Winner Announcement

Verified winners are scheduled to be announced on 31 October 2026 through Bropanda’s official campaign channels.

Bropanda may announce a winner’s social media username, first name and/or country after verification and, where required, with the winner’s consent. Bropanda will not intentionally publish sensitive personal information such as a full residential address, identity number, passport details, phone number or full email address.

14. Prize Delivery

Prize delivery will be arranged by Bropanda after successful winner verification and without unreasonable delay. The delivery method and estimated timing will be determined by Bropanda acting reasonably, taking into account prize availability, the winner’s location, courier availability, customs requirements, local restrictions and other logistical considerations.

Bropanda may provide an estimated delivery timeframe after verification. Any estimate is indicative only and may change due to inventory, customs, courier or other circumstances outside Bropanda’s reasonable control.

Bropanda is not responsible for failed or delayed delivery caused by incorrect delivery information supplied by the winner, refusal to accept delivery, customs delays, courier disruption, force majeure or circumstances outside Bropanda’s reasonable control.

eSIM or other digital prizes may be delivered by email, in-app credit, voucher code or another electronic method selected by Bropanda.

15. Personal Data and Privacy

Personal information collected for the Promotion may include name, email address, phone number, country or region, app account details, delivery information and other information reasonably required to administer the Promotion.

Bropanda may use this information to:

• administer entries and determine eligibility;

• conduct the draw and contact winners;

• verify winners and deliver prizes;

• prevent fraud and abuse;

• respond to campaign enquiries;

• comply with legal and regulatory obligations; and

• send marketing communications only where the Entrant has separately consented or where otherwise permitted by applicable law.

Personal information will be handled in accordance with Bropanda’s applicable Privacy Policy, the Singapore Personal Data Protection Act 2012 (PDPA), and any other applicable data protection laws. Marketing consent, where requested, will be obtained separately where required, and an Entrant’s refusal to consent to unrelated marketing will not invalidate an otherwise valid Giveaway entry.

Where required by applicable law, participants may contact Bropanda using the contact details in Section 26 regarding access, correction, withdrawal of consent or other privacy-related requests concerning personal data collected for the Promotion.

16. Publicity and User Content

If a winner voluntarily provides a photograph, testimonial, video or other content relating to the prize, Bropanda may request permission to repost or use that content for promotional purposes.

17. Prohibited Conduct

Bropanda may disqualify any Entrant who attempts to:

• tamper with the Promotion, App, form, website or draw;

• interfere with another Entrant’s participation;

• use bots, scripts, fake accounts or mass-entry services;

• submit stolen, false or manipulated personal information;

• impersonate Bropanda or another person;

• engage in abusive, unlawful or fraudulent behaviour; or

• circumvent any entry limitation.

18. Technical Issues

Bropanda is not responsible for entries that are lost, delayed, corrupted, incomplete or not received because of internet outages, app-store issues, device incompatibility, mobile network problems, server failures or other technical circumstances outside Bropanda’s reasonable control.

If a technical problem materially affects the fairness or operation of the Promotion, Bropanda may take reasonable corrective action, including extending, suspending or restarting part of the Promotion, subject to applicable law.

19. Modification, Suspension or Cancellation of the Giveaway

Bropanda may modify, suspend, postpone or cancel the Promotion where reasonably necessary because of fraud, technical failure, product unavailability, legal or regulatory requirements, force majeure or circumstances outside Bropanda’s reasonable control.

Any material change will be communicated through Bropanda’s official channels where reasonably practicable.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Bropanda and its affiliates will not be liable for indirect, incidental, consequential or special loss arising from participation in the Promotion or acceptance or use of a prize.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights.

21. Platform Disclaimer

The Giveaway may be advertised on Facebook, Instagram, TikTok, X, Google, Apple App Store, Google Play or other third-party platforms. Unless expressly stated otherwise, the Promotion is not sponsored, endorsed, administered by or associated with those platforms.

22. Singapore Giveaway Compliance

This Giveaway is a free promotional giveaway organised by Cloud Telecommunications (S) Pte. Ltd. No purchase or payment is required to enter or win. The Giveaway is conducted in accordance with applicable laws and regulations of Singapore relating to promotional prize draws.

Bropanda will provide participants with the material information required for the Promotion, including the Promoter’s name, the Promotion period, the draw or winner-determination date/time or methodology, the rules, prize details and winner-notification arrangements. Giveaway publicity will comply with applicable Singapore advertising and promotional requirements.

Singapore Promotional Giveaway Compliance

Where additional supervision, results-publication, record-keeping or independent verification requirements apply under Singapore law based on the total prize value or Giveaway structure, Bropanda will comply with those requirements.

Each verified prize winner will be advised of the prize won within seven (7) days after the relevant results are determined. Bropanda will arrange for the relevant prize to be provided without unreasonable delay, subject to winner verification, product availability, delivery destination, customs requirements, courier availability and other reasonable logistical considerations.

Bropanda will keep accurate records relating to the Giveaway draw, winner determination, prize distribution and unclaimed prizes for the period required by applicable Singapore law and will make such records available to the relevant authority if legally required.

23. Governing Law

These Terms and Conditions are governed by the laws of Singapore, without prejudice to any mandatory consumer protection or other rights that cannot be excluded under the laws of an Entrant’s place of residence.

Any dispute shall be submitted to the courts of Singapore, except where applicable law gives an Entrant a mandatory right to bring a claim elsewhere.

24. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in full force to the extent permitted by law.

25. Entire Giveaway Terms

These Terms and Conditions, together with the relevant official campaign announcement, Giveaway entry form and applicable Privacy Policy, constitute the rules governing the Promotion.

Bropanda’s reasonable decisions regarding eligibility, validation, prize allocation and administration will be final, subject to applicable law.

26. Contact

Cloud Telecommunications (S) Pte. Ltd

96 Robinson Rd, #17-01 SIF Building, Singapore 068899

Email: arthurchai@cloudtelecom.sg

Regulatory note: This Giveaway is a free promotional giveaway and is intended to be conducted in accordance with applicable Singapore laws and regulations governing promotional prize draws. The Promoter may amend the Giveaway mechanics where reasonably necessary to maintain legal compliance, provided such amendment does not unfairly prejudice valid entries.